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Forum Discussion
Changing the video Thumbnail Photo/ poster frame
Is it possible to change a video poster/ thumbnail of the image in the share links?
I have to use dropbox for video, so I really need to know. Please someone from dropbox answer!
bump.
I'd also like to change the thumbnail of video files if possible.I like to change the thumbnail of video files if possible.
- Rich
Super User II
There's no way to change the video thumbnail. Dropbox determines it on its own (it's a frame from approximately the 8 second mark).
+1 on this, cients request changing thumbnail but there's no good way to do this - it would honestly be better if it didn't even set a thumbnail at all. Any updates on this one as we approach 2018?
This is outrageous that you can't pick a thumbnail. I paid extra money for the "Showcase" feature, thinking it's common sense you could pick your own thumbnail, but I still can't. I can't even hide the image. This is very very high on my priority list.
Seconded!
This is bad. I want to share videos with clients, but when they see the thumbnail set, they can't recognize the video. I've tried setting the poster frame, but DB ignores. What to do?
I agree. As a video producer it's very frustating for Dropbox to arbitarily set the thumbnail image. I often get requests from clients to change it and I always blame Dropbox. Not good for Dropbox's reputation.
Please provide this custom thumbnail option. As a freelance video editor I prefer using Dropbox to share video edits with my clients but they constantly complain about the poor choice of the video thumbnails which I have no control over. I've had to explain to them numerous times this is an issue with dropbox not providing a custom thumbnail option and not my own poor taste in selecting an image (it's very embarassing as a professional to receive a note that the thumbnail I selected was the 'crappiest image I could possibly find'). One client is now demanding I use another service to share video edits.
