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Forum Discussion

photos5678's avatar
photos5678
Explorer | Level 4
3 months ago

Cannot select multiple files on the website while using keyboard shortcuts.

When I'm logged into my own Dropbox account through the website, I am not able to select multiple photos while holding in shift.  I am very familiar with the shortcut keys and use them all the time....
GUI
Organize
Web
Website
fossor's avatar
fossor
Helpful | Level 6

I have also experienced this behavior, starting about mid-day. In the morning, I could select multiple images in the Grid layout, but now I can't. I can only select multiple items when using the List or Large List layouts. I'm using Firefox on a Macbook, and I did clear my browser cache (and logged out of Dropbox), which hasn't changed the behavior.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hey @fossor, thanks for notifying us about this! 

 

I'd like to ask you to try a different browser too, just to rule that out and make sure this isn't a browser- specific issue. 

 

If you have another device that you could try this with, please give it a go. 

 

Thank you! 

  • fossor's avatar
    fossor
    Helpful | Level 6
    3 months ago

    It is also happening on Safari and Chrome.

    • fossor's avatar
      fossor
      Helpful | Level 6
      3 months ago

      Also in Incognito, for what it's worth.

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