Can't use automation to auto-add tags to files in a folder

[gem0303]

The Dropbox tags help page indicates you can use the automation feature to auto-add tags to files in a folder. However, this option is not present in the automation task list. I tried adding it as instructed to a newly created folder, and also tried adding the automation rule to an already created folder. Neither worked. I hope this feature didn't get removed because it would be really helpful to organize all of my photos.

[Rich]

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@gem0303 wrote:

I signed in on a Chrome incognito plan and also on Firefox; list of automation options was the same (none for tags) whether I created a new folder or tried to add to existing folder.

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I just tested on a Windows 11 box with Edge, Chrome and Firefox, and I was able to see the Tags option on all three, so it would seem to be something specific to you or your machine.

[agricola]

I have the same problem - on a mac, using latest chrome, no plugins, not able to see the tagging automation - have tried private and public folders.

[Hannah]

Are you seeing the same behavior in Incognito mode, as well as other browsers too, @agricola?

[agricola]

Yes, exactly the same in incognito mode - Chrome is the current version, don't have another browser to test.

[Hannah]

Would you mind sending us a screenshot of the options you see, @agricola?

[dd-jonas]

Same problem for me, the automation to add tags is not present in the list. Incognito window, latest Chrome version, no extensions.

[Megan]

Hi @dd-jonas, welcome to our Community! 

Interesting, thanks for bringing this to our attention. 

Out of curiosity, have you tried a different browser? And if so, are you able to see the automation there?

Keep me posted!

[dd-jonas]

Hi Megan, thanks for the quick reply!

I have tested it using Firefox and also don't see the tag automation option.

[Megan]

Hi @dd-jonas, in this case can I send you an email, in order for us to have a closer look into this? 

[gem0303]

@Megan Feel free to message/email me as well if I can be of any help. Tag automation is still not an option for me.