Re: synchronizing on Mac has stopped
Hi @Mark4818, thanks for bringing this to our attention.
Could you clarify exactly what you mean by the syncing has stopped?
What message do you see when you hover over the Dropbox icon in the menu bar? Do the files in the Dropbox folder have any syncing icons on them?
Any other info or screenshots would be helpful!
Jay
Community Moderator @ Dropbox
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Hi @Mark4818, sorry for jumping in here.
Do you mind sending over a screenshot of your Dropbox app’s syncing status, as well as its app version?
Also, do you mean that you were previously seeing files within your local Dropbox folder, and they’ve now disappeared?
Nancy
Community Moderator @ Dropbox
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Hey @ALBERTO70, sorry to hear about this.
Could you send us a screenshot of the app's exact status and version as shown in your menu bar at the moment?
If the number of files the app is trying to index or sync has not reduced for a while now it might be worth checking out the troubleshooting steps outlined in this article.
In any case, keep us posted!
Walter
Community Moderator @ Dropbox
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