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Forum Discussion
jkischel
4 years agoExplorer | Level 3
sync client is locking files and causes other software to crash
Hi folks,
our company, M&M software GmbH from Germany, is developing the industrial automation developing software e!COCKPIT for the WAGO group and therefore we’re handling the pure technical s...
Walter
Dropbox Staff
Hey jkischel, welcome to the Community!
The best way to tackle this would be to have your clients pause syncing (or even quit the app) when working on those files through your own app and resume syncing or re-launch our desktop app when they're done with their edits.
I hope this helps!
The best way to tackle this would be to have your clients pause syncing (or even quit the app) when working on those files through your own app and resume syncing or re-launch our desktop app when they're done with their edits.
I hope this helps!
grimhike
2 years agoHelpful | Level 6
So the suggested answer from a Dropbox agent is manually turning off Dropbox? In other words, "STOP USING OUR PRODUCT when it causes a problem because we're not going to fix it." What a great solution!
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