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Forum Discussion
"Make available offline" is not working for me.
Generally, I keep my Dropbox files off-line. In the past, if I marked a particular file "make available offline", the circle next to the file name would turn green fairly quickly, and the file would then be available on my driv drive immideately. Now, however, the "make available offline option seems to have no effect. If I try to access a file, the access is veery slow and sometimes fail completely. However, I can usually still access files if I wait long enough. Also, I can move files (very slowly) to a flash drive. why has this change occurred?
Unfortunately, it looks to me like this is the new Dropbox way. I've installed it on 5 new systems, using various accounts, free and paid, Windows and Mac..
The very first thing I do is "Default sync state" set to "Available offline" on all computers.
I never, ever, want to have a file inaccessible while working in an area without internet, so 100% of my files need to be synced at all times. However, countless times, I make an update and the file stays "in the cloud" on other machines until it's opened.
Multiple support tickets.
- Jay
Dropbox Staff
Hi coonrodc, thanks for bringing this to our attention.
Could you check the bandwidth in the app to see if this could be affecting the speed at which the files download to your machine?
This will help me to assist further!
The download bandwidth is "don't limit" and the upload is "limit automatically"
- Nancy
Thanks for checking, coonrodc!
Can you let me know what’s the current syncing status and app version of your desktop app?
When exactly did you start noticing this issue? Is this something that started happening after an update, for example?
Also, do you happen to have more than 300k Dropbox files currently synced locally to your computer? You can check this by going to your local Dropbox folder’s properties.
