new folder option not appearing

[albufeirasurfsu]

i cant create new folders beacuse the option is not there any more on the website... i use a macbook pro

does anyone knows whats going on???

[Jay]

Hi @craiglandarchLA, the website has changed since that image, now there should be an ellipsis on the right when you click the folder, like so:

From there, you can download the folder to your machine. Hope this helps!

[craiglandarchLA]

Hey Jay,

Thanks for responding. Yes I see that dropdown menu, however; there still isn't a 'create new folder' option.   Can we only upload folders?  If so that would seem very very strange. 

Thank you for your help. 

[Jay]

Sorry, I got confused as the previous reply was for downloading a folder!

If you don’t have any folders selected, then you should see an option to create a new folder on the right while on the Files page:

If you’re not seeing that, please let me know!