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Forum Discussion
dhainlin
4 years agoExplorer | Level 3
can't redirect into reparse point please choose different target path
So, I uninstalled Dropbox. Now I find that my folders; Desktop, Documents, Downloads, Music, Pictures, and God knows what else are all set to my Dropbox folder. When I go to 'restore' these folders t...
- 3 years ago
Hello everyone,
Our engineer's have looked into this and have provided a solution that should assist. If you follow the steps below, this should ensure that your folders are restored to the default for your PC. If you have any other issues, feel free to create a new thread and we will follow up with you shortly.
1) Make sure the Dropbox desktop application is running (re-download if you have already deleted the application)
2) Click on the Dropbox icon in the system tray and then click your profile picture or initials
3) Select ‘Preferences’
4) Click on the ‘Account’ tab, and then click in the window under the tab (just anywhere will do)
5) Hold down the ‘alt+H’ keys
6) select the option to “reset OS folders”
Nancy
Dropbox Staff
Hi alexj2, I am sorry to hear that you are facing the same issue.
In general, we don’t have as much visibility as our support team has over your account.
If you want us to take a closer look into this for you, I can definitely send you a message to the email address that is tied to your Community profile and we will take it from there.
Let me know if you would like that!
In general, we don’t have as much visibility as our support team has over your account.
If you want us to take a closer look into this for you, I can definitely send you a message to the email address that is tied to your Community profile and we will take it from there.
Let me know if you would like that!
alexj2
4 years agoNew member | Level 2
Hi, yes please contact me directly.
Thanks
- Nancy4 years agoDropbox StaffI have already sent you a message to your email address.
You can check my email as soon as you’re available.
Cheers! - StephenPo3 years agoExplorer | Level 3
I'm also experiencing the same issue, except magnified because it was disallowing me from running an installer that was synced through dropbox.
Installer gets downloaded and redirected to dropbox's downloads folder on the computer. I can't run it and am forced to uninstall dropbox, then redirect my downloads folder to a "downloads2" folder because all the dropbox pathways didn't go away when I uninstalled.
Now I can't even redirect my downloads to the default because it's being redirected into reparse point?
How is this supposed to be fixed, please advise!
- ihatedreambugs3 years agoNew member | Level 2
I am ALSO having the exact same difficulties as everyone else, so could someone also email me the secrets as well, instead of publicly posting them for all to see, because that would make entirely too much sense?
And: this is so awful. To uninstall a program and have it lingering in the background creating havoc is creepy and gross.
- annapavleon3 years agoNew member | Level 2
I am having the exact same issue. Could someone please help
- Zenendos3 years agoNew member | Level 2
Please I'm having the same problem could I get some help..
- Chris Fisher3 years agoNew member | Level 2
I am experiencing exactly the same issues and can now no longer open any of my files on my computer (although can access them online through the backup Dropbox folder which is presumably where they have all been moved to).
Please help (via personal email or however is possible)
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