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Forum Discussion
suzie17
6 years agoExplorer | Level 3
Your account can't be updated to leave the shared workspace.
Your account can't be updated to leave the shared workspace. To continue syncing your Dropbox account, close the following files or folders:
suzie17
Explorer | Level 3
Thanks Lusil for your response. I've had Dropbox installed on my iMac, Macbook and iphone for may years - i recently trialed TEAM DROPBOX for a month (Jan 3rd - Feb 4th 2019) but did not continue with the subscription - I believe this is when my problems started. I don't have any problems with Dropox syncing to my phone or Macbook. However, Dropbox seems to have stopped syncing to my iMac. The icon at the top of my computer screen has disappeared - I've downloaded Dropbox Installer again to try and get it back - it appears to download - i get as asked to sign in - i get sent an security code to my phone - then the error message appears -i've clicked "try again" - nothing happens and the error appears again - pressing "cancel" does nothing.
It looks like Dropbox is trying to install (seen screenshot 3) but then it disappears completely. I've repeated this process several times.
I still have access to my older Dropbox files on my iMac, but nothing new i create from my Macbook is syncing over. Please help!
5lacka
6 years agoNew member | Level 2
I have the same problem as Suzy....I made a TRIAL of DropBox for Business tonight -- for 10mins, until it was not allowing me to go back to my own Perso dropbox folder.
I Cancelled the TRIAL.
I launched DropBox (Mac), and then got the same error message.
I have re-booted, re-installed, and its the same.
I
- Lusil6 years agoDropbox Staff
Hey 5lacka, sorry to hear that you're also having trouble with this.
Initially, please note that I've removed personal information included in your post as per Community Guidelines.
As for your concern, could you please try unlinking and re-linking your account to the desktop app? Maybe that will do the trick.
Let me know how it goes!
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