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Forum Discussion
Why do my files have a grey X on the desktop app?
On my computer files all of my dropbox pictures are just blue with a X in left corner, how do get my pictures back?
- Hi Deb1713, thanks for posting on the Community!
It seems that you're experiencing the issue at the bottom of this article on your device.
Keep in mind that this isn't a Dropbox related icon, and it's most likely linked to a third-party app.
Do you have any other cloud providers running on your machine?
This will help me to assist further!
- Megan
Dropbox Staff
Hi Deb1713, thanks for posting on the Community!
It seems that you're experiencing the issue at the bottom of this article on your device.
Keep in mind that this isn't a Dropbox related icon, and it's most likely linked to a third-party app.
Do you have any other cloud providers running on your machine?
This will help me to assist further!
