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Re: Why are Dropbox files regularly copying to my desktop?

Why are Dropbox files regularly copying to my desktop?

yesthatsandra
Explorer | Level 3

Why are Dropbox files regularly copying to my desktop? Even files I delete.

31 Replies 31

yesthatsandra
Explorer | Level 3

Its says, "Everything is up to date." I'm not sure how to see what "version" I am using. Sorry and thank you for your help!

yesthatsandra
Explorer | Level 3

It doesn't show any files or folders interacted with lately in "Your Activity." In Backups, it says only "PC updated today at 3:33pm."

Walter
Dropbox Staff

It seems that you enabled the Dropbox Backup feature on your computer @yesthatsandra 

 

Could you access the backups tab in the app's preferences and let us know what you see there?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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yesthatsandra
Explorer | Level 3

Here is what I see:

yesthatsandra_1-1721131416027.png

 

 

Jay
Dropbox Staff

Hi @yesthatsandra, if you click 'Manage backups', what options do you see there?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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yesthatsandra
Explorer | Level 3

Thank you for your help! I appreciate everyone trying to help me fix this.

When I click Manage Backups, this is what I see:

yesthatsandra_0-1721132799587.png

 

Jay
Dropbox Staff

So, we can see that the Dropbox Backup feature is enabled, meaning that files in certain folders you you've selected in 'Choose folders' would be backed up to the site. 

 

If you wish, you can delete the backup by clicking that button there.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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yesthatsandra
Explorer | Level 3

Hello: Thanks for your reply. By choosing to have some folders backed up, is that basically choosing to have them regularly copied to my desktop? If Dropbox keeps my files up to date, I don't need backup to my computer. And if I delete those backed up files, I'm not deleting them from Dropbox, right? 

yesthatsandra
Explorer | Level 3

Also, they are not copying to my desktop every fifteen minutes. Is there a way to keep the backup but stop the copying (which is at more like a once a week interval)? thank you!

Megan
Dropbox Staff

Hey @yesthatsandra, when did you first start noticing this behavior? 

 

Also, would you mind clarifying your exact OS, and the version of the app? It looks like you're using Windows 11, right? 

 

You should be able to locate the version of the app by hovering your mouse over the little Dropbox icon on your task bar, next to your WiFi. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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