Start 2025 on time and up to date. Seamlessly integrate your calendars into Dropbox with these simple steps.

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Chris R.'s avatar
Chris R.
Collaborator | Level 10
8 years ago

Where's all the links (green ticks) gone?

I know that the end of Public folder support is from today, but ALL links from my Dropbox folder have now gone. I can't share a file from ANYWHERE in the folder. There are NO green ticks.

 

I've quit Dropbox and relaunched - still no ticks. What [removed by moderator] is going on???

 

(Mac OS X Mavericks)

  • Mark's avatar
    Mark
    8 years ago
    I'm not wrong at all. See https://www.dropbox.com/help/9199 'Symlinks' section for at least one page where they say you need the original files in the Dropbox folder and links elsewhere. Just because its 'worked until now' doesnt mean it was supposed to.

    And yes. Reinstalling will keep all safe.
  • Ok, I downloaded the new Dropbox (it's always done this automatically - why did it suddenly STOP today?) and now I have my green ticks back.

    You did, after all, have a solution that worked for me. For that I thank you.

    But why oh why did you have to complicate matters with all that nonsense about symlinks? They work, they've always worked, they continue to work. Let's leave it there.
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    First, please watch your language here, and that includes using a partial spelling of the profanity. Continuing to do so could result in your posts being removed or your account suspended. Thank you.

     


    I can't share a file from ANYWHERE in the folder. There are NO green ticks.

    Is Finder integration enabled? If not, enable it. If it is already, perhaps try toggling it off and on.

    • Chris R.'s avatar
      Chris R.
      Collaborator | Level 10

      What do you mean by "Finder integration"? I've never done anything like what you say before. I just used to open a Finder window and there was everything in my Dropbox folder with a green tick against it. Now there are NO GREEN TICKS. Not anywhere in the Dropbox folder.

       

      Sometimes the ticks weren't there, but if I quit the DB app and re-launched, they reappeared. Not today. 

      • Chris R.'s avatar
        Chris R.
        Collaborator | Level 10

        By the way, I've just checked in DB Preferences AND in Finder Preferences AND in System Preferences, and there is nothing there called "Finder integration". You'll have to explain what on earth you're talking about.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    The public links changes are server side only.

    Have you tried reinstalling Dropbox? www.dropbox.com/downloading

    And please note as well that Dropbox doesnt support Symlinks so you may find support tell you to remove them before they'll assist.
    • Chris R.'s avatar
      Chris R.
      Collaborator | Level 10
      Sorry, you're quite quite wrong. My browser bookmarks, my address book, among other things, have been connected to my Dropbox folder via symlink for years (prompted by a Dropbox Knowledge Base article!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!)

      So you can tell me to remove my symlinks but it's rubbish. They've always worked. It's only today, with the ending of support for Public links, that all my links have gone.

      I will try reinstalling Dropbox, but are my client Dropbox folder contents safe while I'm doing that?
      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        I'm not wrong at all. See https://www.dropbox.com/help/9199 'Symlinks' section for at least one page where they say you need the original files in the Dropbox folder and links elsewhere. Just because its 'worked until now' doesnt mean it was supposed to.

        And yes. Reinstalling will keep all safe.
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I know that the end of Public folder support is from today, but ALL links from my Dropbox folder have now gone. I can't share a file from ANYWHERE in the folder. There are NO green ticks.

\n

 

\n

I've quit Dropbox and relaunched - still no ticks. What [removed by moderator] is going on???

\n

 

\n

(Mac OS X Mavericks)

","body@stringLength":"360","rawBody":"

I know that the end of Public folder support is from today, but ALL links from my Dropbox folder have now gone. I can't share a file from ANYWHERE in the folder. There are NO green ticks.

\n

 

\n

I've quit Dropbox and relaunched - still no ticks. What [removed by moderator] is going on???

\n

 

\n

(Mac OS X Mavericks)

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Where's all the links (green ticks) gone?","moderationData":{"__ref":"ModerationData:moderation_data:211652"},"body":"

First, please watch your language here, and that includes using a partial spelling of the profanity. Continuing to do so could result in your posts being removed or your account suspended. Thank you.

\n

 

\n

I can't share a file from ANYWHERE in the folder. There are NO green ticks.
\n

Is Finder integration enabled? If not, enable it. If it is already, perhaps try toggling it off and on.

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What do you mean by \"Finder integration\"? I've never done anything like what you say before. I just used to open a Finder window and there was everything in my Dropbox folder with a green tick against it. Now there are NO GREEN TICKS. Not anywhere in the Dropbox folder.

 

Sometimes the ticks weren't there, but if I quit the DB app and re-launched, they reappeared. Not today. 

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By the way, I've just checked in DB Preferences AND in Finder Preferences AND in System Preferences, and there is nothing there called \"Finder integration\". You'll have to explain what on earth you're talking about.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2017-03-15T09:06:48.656-07:00","lastPublishTime":"2017-03-15T09:12:41.638-07:00","metrics":{"__typename":"MessageMetrics","views":6912},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:211638/message:211702","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1972":{"__typename":"User","id":"user:1972","uid":1972,"login":"Mark","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2014-12-05T23:13:00.000-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0xOTcyLTZpMTdDMjFGRTlCQkQ0MzcyMA"},"rank":{"__ref":"Rank:rank:49"},"messagesCount":31996,"kudosGivenCount":262,"kudosReceivedCount":6628,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":4137,"entityType":"USER","eventPath":"community:mxpez29397/user:1972","messagesCount:{\"solution\":{\"eq\":true},\"topicId\":{\"eq\":\"message:211638\"}}":31996,"kudosGivenCount:{\"solution\":{\"eq\":true},\"topicId\":{\"eq\":\"message:211638\"}}":262,"kudosReceivedCount:{\"solution\":{\"eq\":true},\"topicId\":{\"eq\":\"message:211638\"}}":6628,"solutionsCount:{\"solution\":{\"eq\":true},\"topicId\":{\"eq\":\"message:211638\"}}":4137},"ModerationData:moderation_data:211798":{"__typename":"ModerationData","id":"moderation_data:211798","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:211798":{"__typename":"ForumReplyMessage","uid":211798,"id":"message:211798","revisionNum":1,"author":{"__ref":"User:user:1972"},"readOnly":true,"repliesCount":7,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumTopicMessage:message:211638"},"conversation":{"__ref":"Conversation:conversation:211638"},"subject":"Re: Where's all the links (green ticks) gone?","moderationData":{"__ref":"ModerationData:moderation_data:211798"},"body":"The public links changes are server side only.

Have you tried reinstalling Dropbox? www.dropbox.com/downloading

And please note as well that Dropbox doesnt support Symlinks so you may find support tell you to remove them before they'll assist.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2017-03-15T14:56:24.295-07:00","lastPublishTime":"2017-03-15T14:56:24.295-07:00","metrics":{"__typename":"MessageMetrics","views":6890},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:211638/message:211798","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8M3w1MjoxfGludCwyMTE4MDcsMjExODA3","node":{"__ref":"ForumReplyMessage:message:211807"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:211807":{"__typename":"ModerationData","id":"moderation_data:211807","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:211807":{"__typename":"ForumReplyMessage","uid":211807,"id":"message:211807","revisionNum":1,"author":{"__ref":"User:user:82"},"readOnly":true,"repliesCount":6,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:211798"},"conversation":{"__ref":"Conversation:conversation:211638"},"subject":"Re: Where's all the links (green ticks) gone?","moderationData":{"__ref":"ModerationData:moderation_data:211807"},"body":"Sorry, you're quite quite wrong. My browser bookmarks, my address book, among other things, have been connected to my Dropbox folder via symlink for years (prompted by a Dropbox Knowledge Base article!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!)

So you can tell me to remove my symlinks but it's rubbish. They've always worked. It's only today, with the ending of support for Public links, that all my links have gone.

I will try reinstalling Dropbox, but are my client Dropbox folder contents safe while I'm doing that?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2017-03-15T15:32:59.151-07:00","lastPublishTime":"2017-03-15T15:32:59.151-07:00","metrics":{"__typename":"MessageMetrics","views":6887},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:211638/message:211807","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MXw1MjoxfGludCwyMTE4MDgsMjExODA4","node":{"__ref":"AcceptedSolutionMessage:message:211808"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:211808":{"__typename":"ModerationData","id":"moderation_data:211808","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:211808":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:1972"},"id":"message:211808","revisionNum":1,"uid":211808,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:211807"},"conversation":{"__ref":"Conversation:conversation:211638"},"subject":"Re: Where's all the links (green ticks) gone?","moderationData":{"__ref":"ModerationData:moderation_data:211808"},"body":"I'm not wrong at all. See https://www.dropbox.com/help/9199 'Symlinks' section for at least one page where they say you need the original files in the Dropbox folder and links elsewhere. Just because its 'worked until now' doesnt mean it was supposed to.

And yes. Reinstalling will keep all safe.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"repliesCount":5,"postTime":"2017-03-15T15:38:27.090-07:00","lastPublishTime":"2017-03-15T15:38:27.090-07:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":8545},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:211638/message:211808","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"QueryVariables:MessageSolutions":{"__typename":"QueryVariables","id":"MessageSolutions","value":{"first":10,"constraints":{"topicId":{"eq":"message:211638"},"solution":{"eq":true}},"sorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":false,"useBody":true,"useKudosCount":false,"useTimeToRead":false,"useMedia":true,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":true,"useTags":false,"useUserHoverCard":true,"useNodeHoverCard":true,"usePreviewSubjectModal":false,"useMessageStatus":false}},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1737382617673":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1737382617673","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1737382617673":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1737382617673","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1737382617673":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1737382617673","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1737382617673":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1737382617673","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1737382617673":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1737382617673","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1737382617673":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1737382617673","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1737382617673":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1737382617673","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. 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You did, after all, have a solution that worked for me. For that I thank you.

But why oh why did you have to complicate matters with all that nonsense about symlinks? They work, they've always worked, they continue to work. Let's leave it there.","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","postTime":"2017-03-15T16:34:47.372-07:00","lastPublishTime":"2017-03-15T16:34:47.372-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":8580},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:211638/message:211818","customFields":[]},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1737382617673":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1737382617673","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1737382617673":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1737382617673","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeAvatar-1737382617673":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeAvatar-1737382617673","value":{"altTitle":"Node avatar for {nodeTitle}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeDescription-1737382617673":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeDescription-1737382617673","value":{"description":"{description}"},"localOverride":false},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1737382617673":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1737382617673","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1737382617673":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1737382617673","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"101001014","messageSubject":"wheres-all-the-links-green-ticks-gone","messageId":"211638"},"buildId":"OKtI0OLKuXmERTJKBVqYX","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"dropbox","openTelemetryServiceVersion":"24.11.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/nodes/NodeActionButtonWidget/NodeActionButtonWidget.tsx","./components/nodes/NodeInformationWidget/NodeInformationWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/messages/ThreadedReplyList/ThreadedReplyList.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/nodes/NodeView/NodeView.tsx","./components/nodes/NodeView/NodeViewCard/NodeViewCard.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx"],"appGip":true,"scriptLoader":[]}