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I need to contact support asap but there is no phone number or email. How do I contact them directly? My subject has nothing to do with my issue. My issue is I need a phone number!
Hi @jbatesx2, thanks for messaging the Community.
Currently, we only provide phone support for team admins of Dropbox Business subscriptions. If you are a team admin, you can request a call from the support page when logged into your account.
Otherwise, you can see your available support options on that page, depending on your current Dropbox plan.
If you have any further queries, feel free to message back.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Also to add to what @Jay said there are no inbound phone support lines so please dont use any you find online. They are fake.
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!