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We see an "Upload paused" error on the Dropbox website, even though our team has enough space.

We see an "Upload paused" error on the Dropbox website, even though our team has enough space.

jitendrakashyap
Explorer | Level 3

Hello Team,

We are currently experiencing an issue with our Dropbox. The files are not uploading as expected.

Could you please assist us in resolving this issue?

 

10 Replies 10

Megan
Dropbox Staff

Hey @jitendrakashyap!

 

I know it's a long shot, but have you also cleared the cache of the default web browser on your computer?

 

Could you temporarily disable any antivirus or firewalls you may have running on your computer and try again?

 

Since you mentioned that the app is also facing issues, would you mind clarifying the app's current syncing status and version that you're using, please? Feel free to let me know if you get any errors when using the app too. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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