You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Rustle's avatar
Rustle
Helpful | Level 5
2 months ago

We can no longer add comments on Dropbox Paper, why?

Yesterday on Dropbox Paper the facility to add comments on paper pages totally stopped working. This is very frustrating as we use paper pages for planning and lots of comments are no longer visible ...
Dropbox Paper
Web
  • Jay's avatar
    Jay
    2 months ago

    We're unable to view external links for images, could you copy and paste the image in your next reply?

     

    Are you certain that the option for commenting hasn't been disabled for the team using these steps?

Rustle's avatar
Rustle
Helpful | Level 5

Hi, I'm using Dropbox Advanced for teams & this issue is happening on all our team accounts and on all paper documents. 

I'm unable to add a screenshot - can you also provide support for this?

Rustle's avatar
Rustle
Helpful | Level 5
2 months ago

screenshot

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    We're unable to view external links for images, could you copy and paste the image in your next reply?

     

    Are you certain that the option for commenting hasn't been disabled for the team using these steps?

    • Rustle's avatar
      Rustle
      Helpful | Level 5
      2 months ago

      Hi Jay, thanks. Yes it had been turned off but I'm the only admin & I didn't do it!

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 months ago

        No worries, I'm glad to hear you were able to resolve this matter.

         

        It shouldn't be possible to enable this setting without having access to the admin console.

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