Upload app sync speed is very slow on macOS.

[TWISTY]

macOS: Sonoma 14.6.1

Dropbox desktop App, auto update is on, currently v209.4.3661

Dropbox Advanced - 310TB

Speed Test: 110Mbps Download/24Mbps Upload

Been using dropbox for 10+ years with no problems.

Last two weeks upload speed has become painfully slow on my desktop.
Download speed is fine.

I have read through a few threads and tried the following.

- Custom Bandwidth Settings is disabled

- Custom Proxy settings is disabled

- Removed NordVPN 

What else do you suggest?

Thank you so much for your help.
Twist

[Megan]

Hey @TWISTY, I'd be more than happy to help! 

Are you certain that you have no other software that could be monitoring the Dropbox folder or app?

Have you contacted your ISP for further assistance on this matter?

Also, how many files do you have inside your Dropbox folder at the moment? You should be able to check its Properties, if you need to find out more. 

Let me know how it goes.

[TWISTY]

Thanks for the reply.

Are you certain that you have no other software that could be monitoring the Dropbox folder or app?

No new software has been installed in the last 6 months or so.

Have you contacted your ISP for further assistance on this matter?

Yes, they said if it isn't affecting other apps then contact dropbox. I checked by uploading a 500MB file to Google Drive via browser which took 3 minutes.
I uploaded the same file to dropbox via browser which also took about 3 minutes.
This same file would take hours on dropbox via desktop app.

Also, how many files do you have inside your Dropbox folder at the moment? You should be able to check its Properties, if you need to find out more. 

On my desktop there are 235,535 items, most of those are "online only".
I do use selective sync so there is a lot more within dropbox that I do not need access to.

[TWISTY · Accepted solution]

I might've fixed it.
I logged out of dropbox then uninstalled and reinstalled dropbox.
Logged back in.
It has a lot of indexing to do but it is moving quickly, I'll let it run overnight and reassess in the morning.

[Megan]

Thanks for the heads up @TWISTY!

Definitely keep an eye on it, and let me know how it turns out.