You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

John M.153's avatar
John M.153
Helpful | Level 5
10 years ago

Turn off comments for all files?

Quick question:
Is there a way to turn off comments for any and all files? If one never wants to use comments, will that window always have to appear?

  • Disabling comments completely is only available to Dropbox for Business customers. For everyone else, you can turn off comments for an individual file, but that's it.

  • Don W.8's avatar
    Don W.8
    Helpful | Level 6

    When I am paying $100. +, I should have the control to turn off comments for all files in a folder just like the business accounts.  As a pro user with a TB of space, I can be uploading a folder with hundreds of files.  I should not be expected to go through each file 1 by 1 to turn off comments.  I'm paying for this service.  Give me control. Tkx

    • Asterion's avatar
      Asterion
      Helpful | Level 5
      I am unable to even turn off comments for 1 file. The stupid "Help" files are for a previous incarnation of the interface, and do not apply to the current version!!
      Talks about "not giving a **** about the user"!!
      I can't believe they expect people to pay for this shoddy stuff.
      • tkimberley's avatar
        tkimberley
        New member | Level 2

        I am also a pro user and have been unable to turn off comments, despite selecting that option in the document. Futher, the comments dominate the notification list, so I can no longer view the 'recently changed files' when I click on the desktop icon. Please provide a solution as this makes the entire DB product extremely less usable.

  • Franc W.'s avatar
    Franc W.
    New member | Level 1

    That surely is a strategy to annoy the free users and to make them buy the product or leave.

    It is one reason for me, to use the gallery as few as possible, I use dropbox mostly just as backup.

  • monica m.26's avatar
    monica m.26
    New member | Level 1

    Yes, this is particularly annoying you can't turn them off, as its something else sucking up bandwith besides a feature that doesn't work (except on the individual file).  I have to 'hide' comments in order to scroll through items or it hangs as performance is slow.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    Disabling comments completely is only available to Dropbox for Business customers. For everyone else, you can turn off comments for an individual file, but that's it.

    • tkimberley's avatar
      tkimberley
      New member | Level 2

      I have opened the individual file and selected "disable comments" and "hide resolved comments", but the notifications still appear in my desktop DB icon notification list. Futher, the comments dominate the notification list, so I can no longer view the 'recently changed files' when I click on the desktop icon. Please provide a solution as this makes the entire DB product extremely less usable. 

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        It isnt possible to clear notification lists I'm afraid. They will disappear themselves over time
    • usrcm's avatar
      usrcm
      Helpful | Level 6

      Shame!

       

      [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!