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Syncing Issues after personalised view update

Syncing Issues after personalised view update

kevinIAM
New member | Level 2
‎10-16-2023 05:49 AM

Hi the dropbox app wont sync to my computer after this update. It says some files are being used by other applications. 

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Nancy
Dropbox Staff
‎10-16-2023 07:42 AM

Hey @kevinIAM, thanks for posting this here. 

 

Can you send me a screenshot of the error that you mention? 

 

Also, what update are you referring to exactly? Can you send me more details on this perhaps? 

 

Finally, I'd like to know the current syncing status and app version of your Dropbox app.

 

Keep me posted for more info.

Nancy
Community Moderator @ Dropbox
dropbox.com/support


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