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Forum Discussion

Nate2024's avatar
Nate2024
Explorer | Level 3
5 months ago

Sync and bandwidth issue ongoing for 6 weeks

Hello, I have followed all the same steps i've been advised by dropbox help to do over the last 4-6 weeks of syncing issues and my sync is still frozen. I have increased the bandwidth limit - check firewall settings - restarted dropbox - uninstalled and reinstalled - restarted computer - tried a vpn both on and off - my internet speed is fine. Is there anything I can do to fix this issue - we have also opened a case with the upper support team who by the time they looked into the issue, (72 hours later) the issue had resolved on those original files but again keeps repeating everyday between certain hour. I have email them back again hour ago but no reply. 

 

Is anyone else experiencing this issue consistently over the last several weeks? Has anyone found a way to resolve it themselves?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    No issues as such - and dont seem to have seen any reported on here.

     

    Out of interest are all your files/folders on internal drives and within the \Dropbox folder? i.e. no symlinks or junctions being used?