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Strange symbol on folder icon and can't change to offline

Strange symbol on folder icon and can't change to offline

mplural
New member | Level 2

I have a strange symbol on the folder icon and I am not able to make this directory off-line.  In fact, within the folder, no symbols appear at all on the folders within.  I cannot find this symbol in the list of symbols or anywhere for that matter.  What does this mean?

mplural_0-1729689334709.png

 

3 Replies 3

Rich
Super User II

@mplural wrote:

I cannot find this symbol in the list of symbols or anywhere for that matter.  What does this mean?


That's not a Dropbox icon. I'm not familiar with an application that uses such an icon.

 


I have a strange symbol on the folder icon and I am not able to make this directory off-line.

Is the Dropbox application running and visible in your system tray? If it is, have you tried reinstalling it yet?

mplural
New member | Level 2

It is running and all other folders have symbols that I recognize and work fine.  This is the only folder with that.  I have not tried re-installing as this is my work computer where everything is stored and I'm leery of doing that.

Jay
Dropbox Staff

Hi @mplural, thanks for messaging the Community.

 

Just for clarification, what is the full file path for that folder? Is it the Dropbox folder, or a subfolder? What is the exact version of Windows that you're using?

 

Could you attach a larger screenshot, while hiding any personal names, in order to understand what we're seeing?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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    Jay Dropbox Staff
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    mplural New member | Level 2
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    Rich Super User II
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