Some folders do not give online-only option on Windows

Question

Hi, I am on Windows and several folders do not give "make online-only" as an option when I right click on them in Windows Explorer. This is a problem particularly because it's not showing up folders I've synced my phone's photos to and they've taken up my whole hard-drive. I see other dropbox options when I right click, just not that one. Other folders do show this option when I right click on them. I have cleared the cache per a recommendation in a different thread and Dropbox is showing up to date, version 205.4.5765.&nbsp;

Walter · Answer

Hey Bed12 - sorry to hear about this.
&nbsp;
Could you send us a screenshot of the options you get when you right click on those folders, so that we can have a visual too?
&nbsp;
Thanks!

Bed12 · Answer

&nbsp;This is for my camera uploads folder, but happens for a few other folders&nbsp;This is for a different one where the option does appear&nbsp;&nbsp;&nbsp;

Walter · Answer

I can see that the option to make it available offline is there though Bed12&nbsp;
&nbsp;
Could it be that the folder is already online-only, or that it contains some files that are online-only perhaps?&nbsp;
&nbsp;
What is the syncing icon shown on the folder?

Bed12 · Answer

It shows that the folder is synced. However, all the files and the folder are still on my computer. Yes, I did try to use the option before for the folder but nothing happened to the folder. When I go into the browser app I don't see any way to tell if a folder is online only or not.&nbsp;

Rich · Answer

Walter&nbsp;wrote:
What is the syncing icon shown on the folder?

Bed12&nbsp;wrote:
It shows that the folder is synced.

But which icon is displayed? Is it a solid green with a white check, a green outline with a green check, or a cloud icon?

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Some folders do not give online-only option on Windows

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