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Bed12's avatar
Bed12
Explorer | Level 3
4 months ago

Some folders do not give online-only option on Windows

Hi, I am on Windows and several folders do not give "make online-only" as an option when I right click on them in Windows Explorer. This is a problem particularly because it's not showing up folders I've synced my phone's photos to and they've taken up my whole hard-drive. I see other dropbox options when I right click, just not that one. Other folders do show this option when I right click on them. I have cleared the cache per a recommendation in a different thread and Dropbox is showing up to date, version 205.4.5765. 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey Bed12 - sorry to hear about this.

     

    Could you send us a screenshot of the options you get when you right click on those folders, so that we can have a visual too?

     

    Thanks!

    • Bed12's avatar
      Bed12
      Explorer | Level 3

       

      This is for my camera uploads folder, but happens for a few other folders

       

      This is for a different one where the option does appear

       

       

       

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        I can see that the option to make it available offline is there though Bed12 

         

        Could it be that the folder is already online-only, or that it contains some files that are online-only perhaps? 

         

        What is the syncing icon shown on the folder?

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