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I am experiencing the super slow upload speed via Dropbox desktop App ( v 120.4.4598 ) and I am running Windows 7. It used to be good and only recently noticed super slow upload speed. Funny thing is, upload via chrome browser works and utilizes my bandwidth to the max which is great. I have tried reinstalling the app, playing around with settings, rebooting router and modem, speed tests, tried that fix by merk. Also have tried installing Dropbox onto a laptop (win7) and get the same upload speed around 250KB/s. It seems like there is hard limit on the upload speed set by Dropbox.
I have wasted too much time on this. It is not my internet, as upload speeds are great to Google Drive and other speedtests, even the dropbox browser upload is fast.
Conclusion is the desktop app upload is slow. Definitely something wrong with the desktop app. So tempted to try the Filezilla Pro option, have to pay though =(
Please fix this Dropbox!
Basically, uploading to dropbox via the web works as it should (10 MB per second). But uploading via dropbox folder is stuck at 1 MB per second, even after selecting the "do not limit" option. Is that setting broken on Windows 7? Could someone check that on their computer?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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That can't be true. As I said, I can upload fine via Dropbox browser( Chrome browser). when I upload via the Dropbox app, it appears to have a hard limit on the upload rate.
Sorry, @Jay, I'm not getting it. How can my web browser (firefox) upload/download at full speed from www.dropbox.com while an app that was made by dropbox for accessing dropbox can't? It sounds like what you're saying is that the dropbox desktop app doesn't know how to correctly communicate with its own domain? But that's the whole purpose of the app!
Also, I have no idea what you mean by "checking" a domain. Check how? With what tools? Maybe you wouldn't mind giving me an example, if you still think that might be the issue. Thanks!
There can be some apps or services which restrict other apps on your computer. Antivirus and security software can prevent the Dropbox app from connecting to the site, or preventing it from connecting at full speed.
Try disabling any software which could be related to this. This article also gives more information on what could be causing this.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
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I don't have any antivirus software running or security apps on all three of my Windows 7 devices.
It was working fine, until the recent updates to the Dropbox app...........There are others also experiencing this same issue
Hey @xerkon I am too experiencing this issue, and so are others. Windows 7 as well.
This is my post here: https://www.dropboxforum.com/t5/Dropbox-files-folders/Does-Dropbox-limit-the-upload-speed-Very-Slow-...
There is obviously a problem with Dropbox app with Windows 7.
Hi, @Soonjas thanks for sending me that link (I put a link in your thread to this one). I quickly perused your thread and it seems like we have the same problem. It's as if the upload speed is stuck at it's default value even after selecting no limit.
@JayI am also not running any security software whatsoever, so it can't be that.
I really hope I'm wrong about this, but it's starting to feel like a "well, windows 7 support has officially ended, so....we can't guarantee that any of our products will continue to work with windows 7" kind of thing.
Here's the link to my thread on this same issue: https://www.dropboxforum.com/t5/Dropbox-files-folders/Slow-upload-speed/td-p/518185/page/1
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