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Remove "Login/SignUp" Popup window from dropbox transfer link

Remove "Login/SignUp" Popup window from dropbox transfer link

COLI
New member | Level 2

Hello, 

I just now noticed that as a paid user, everytime we send a client of ours a dropbox transfer link with our own branding, it upsells our own clients! With some pop up box about some log in into dropbox. I now that it has a "download only" on the bottom but this is not reseonable.

 

We are users that pay dropbox for a service, dont upsell our own clients.

 

I kindly ask the removal of this feature asap.

5 Replies 5

Walter
Dropbox Staff

Hi there @COLI - thanks for taking the time to share your thoughts on this with us.

 

I've passed your feedback on to the team and you can let us know if you have anything else to add.

 

Thanks so much!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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_Joshua
Helpful | Level 6

Hi Walter, is there any update on when this pop up box will be removed? I have had multiple long time clients ask me why they now have to sign in to download their files. To which I have had to reply with a guide with screenshots on how to download the file.

Tobelli
Explorer | Level 3

I agree with COLI.

This is advertisment made on my friends/clients.

This, as a paying customer, is unacceptable.

This needs to be removed.

Thank you

funwin
Helpful | Level 6

the amount of "I cant access these files" emails I get back these days is wild. 

As a business paid users, we NEED the ability to turn this terrible UX off. Download should do exactly that, download. 

 

Same problem here - https://www.dropboxforum.com/t5/Create-upload-and-share/Remove-quot-Login-SignUp-quot-Dialog-box-fro...

Tobelli
Explorer | Level 3
This is my greatest complain about Dropbox and the reason I do not recommend it as a cloud service to friends.

Also this might finally be the reason I will. Switch to another cloud provider.
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Top contributors to this post

  • User avatar
    Tobelli Explorer | Level 3
  • User avatar
    funwin Helpful | Level 6
  • User avatar
    _Joshua Helpful | Level 6
  • User avatar
    Walter Dropbox Staff
What do Dropbox user levels mean?