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I keep getting messages that my Dropbox account is over the 2 GB limit. I've removed several folders and file from Dropbox to my desktop to make room, but for some reason Dropbox hasn't recognized it. I also pulled the same files and folders from my local Dropbox folder and I can't get it to sync with the online version. I don't know what I'm doing wrong. I'm using a MacBook Pro with a Firefox browser.
Does anyone have any suggestions?
I have a couple of shared folders, but nothing is showing up in the Backup page, even files and folders I haven't shared.
Shared folders take up space on your account @vwagner
Have you tried removing your access from them to see if your space is freed up then?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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I deleted most of my folders except shared folders. I also removed some files, but I kept some. But the system doesn't seem to acknowledge my deleted folders. That's why I'm at such a loss of what could be going on.
What does your plan tab show in regards to your quota breakdown @vwagner ?
Also, how large are the shared folders you kept?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
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