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DL8's avatar
DL8
Explorer | Level 3
5 years ago

Pause sync and resume sync have disappeared!

In the past, there was always the ability to pause sync so that I could upload a backup from an existing file. Now there is a new version of Dropbox (99.3.488). The pause sync and resume sync capabilities have vanished! Anyone with any ideas?

  • Julian S.7's avatar
    Julian S.7
    5 years ago

    it's not gone. but it's stupidly hidden now. On Mac, if you click on the Dropbox icon in the menu bar, and then click on the blue spinning wheel at the bottom of the menu, you get the option to pause syncing for 30 minutes, an hour or until tomorrow. I looked everywhere and thought as well that this was gone. It's just placed weirdly. 

  • Howard H.6's avatar
    Howard H.6
    Helpful | Level 5

    Windows user here, on latest version of app, NOT beta. Pause/Resume Sync is also missing -- REALLY need this functionality restored ASAP, please! 

    • Julian S.7's avatar
      Julian S.7
      Helpful | Level 5

      it's not gone. but it's stupidly hidden now. On Mac, if you click on the Dropbox icon in the menu bar, and then click on the blue spinning wheel at the bottom of the menu, you get the option to pause syncing for 30 minutes, an hour or until tomorrow. I looked everywhere and thought as well that this was gone. It's just placed weirdly. 

      • Igor_Oleynikov's avatar
        Igor_Oleynikov
        New member | Level 2

        Well, I can pause syncing but only options are 30 minutes, 1 hour and until tomorrow. Why I cant pause forever?

    • revmlt's avatar
      revmlt
      New member | Level 2

      Windows user here. I am having the same problem - can't find pause sync - while trying to transfer everything from one computer to the other.  I don't see an answer for Windows and the Mac solution isn't available for Windows.  Help!

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Hi revmlt, you can pause syncing by following the steps in this article.

         

        Let me know if you need any more info!

  • Daphne's avatar
    Daphne
    Icon for Dropbox Staff rankDropbox Staff

    Hello DL8, I'm sorry to hear you're having issues with this!

     

    You're currently using a beta version of the desktop app, denoted by xx.3.xxx. I'd suggest downgrading to the latest stable version to see if that does the trick for you.

     

    To do this, please toggle off the "Early releases" option in your account settings and then download and install the latest stable version from this page.

     

    Let me know if this helps!

    • Raimoraimo's avatar
      Raimoraimo
      Explorer | Level 3

      Here on v105.4.651 Mac, pause sync is also missing, "Early releases" is off. A massive downgrade, please fix this.

  • Sergio's avatar
    Sergio
    Explorer | Level 4

    Same here. v105.4.651 Mac, "Pause sync" is also missing, "Early releases" is not available. I'd appreciate it if this can be fixed soon as it's been already over 1 week. Thank you.

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