We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

msdesigning's avatar
msdesigning
Explorer | Level 3
2 months ago

Our folders take a long time to sync. Stating 8 users, and not 4 that the team has.

There are four of us in the office, each having folders to sync to DropBox, we have been having to wait an extremely long time for them to sync.  I checked on my PC today and it said 8 users were syn...
Desktop
desktop app
Sync and upload
Syncing
Mark's avatar
Mark
Icon for Super User II rankSuper User II

Out of interest msdesigning what version of Dropbox and OS are you using as I'm seeing similar. Files / renames and things are not updating as quickly as they should (10+ minutes in some cases)

msdesigning's avatar
msdesigning
Explorer | Level 3
2 months ago

Windows 11 Pro and the newest version of Dropbox—we have fiber internet, but the files are taking forever to sync!

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 months ago
    msdesigning wrote:

    the newest version of Dropbox

    Which is? There are many many versions classed as new and stable. 

     

    Mouse over its icon to find the version number like 208.x.y

    • msdesigning's avatar
      msdesigning
      Explorer | Level 3
      2 months ago

      208.4.5824 

       

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!