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manfred91's avatar
manfred91
Explorer | Level 3
11 months ago

Number of files syncing keeps changing

When I click on my mac the dropbox icon on the top menu bar, I can see a message saying "Syncing xxx files" and Size and time.

 

What does that mean? It is constantly changing. Saying 8000 files with a size of a few megabytes and one minute. Increasing or decreasing the number of files not related to the total amount of files I put into my dropbox folder. The size changes a little bit but the time stays monstly the same. This can take days depending on the amount I am uploading.

 

But what do these messages mean? They are not related to the total number of files, the size is not related and the time doesn't make any sense.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    They are what is in Dropbox - so that is a count of the files that it is syncing and changing. If you dont recognise the number my guess is that you've set up Backup or something and so its syncing files from other directories. 

    • manfred91's avatar
      manfred91
      Explorer | Level 3

      Hi Mark, thanks for coming back on the questions. But it doesn't really explain it. The number of files are going down and the size on the right of the message is going up and the time is jumping all over the place. No, I do not use the backup feature.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff

        Hey manfred91. Do you mind sharing a screenshot of the number of files that seem to be syncing at the moment?

         

        Also, if you right click on your local Dropbox folder > select Get info, how many files seem to be syncing locally in total?

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