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"Make Available Offline" and "Online Only" Explorer options disappeared after upgrading to Dropbox f

Not seeing "make online only" upon right-click on windows

davelgil
Explorer | Level 4

Hello! I've been using dropbox for over 10 years with no issues, but recently the "make online only" and the "view locally" options seems to have completely disappeared? The expected behavior is to right-click on a file or folder and the options would be on the list, but I no longer see them. I haven't changed any settings so I'm guessing that some kind of update to dropbox or windows broke it. Any light-shedding is appreciated!

13 Replies 13

davelgil
Explorer | Level 4

That seems to have done the trick! Thank you so much.

Jay
Dropbox Staff

Not a problem at all, @davelgil. If you need any further assistance in the future, please let me know.

 

Enjoy your week ahead!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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epic3ntre
Helpful | Level 5
Go to solution

I've just upgraded my plan to Dropbox for Business and on my Windows 10 laptops the Explorer options to selectively sync specific files has disappeared. This isn't a problem on my Windows 11 laptop. I've tried to apply the previously posted solution to amend the registry to make the options to "Make Available Offline" and "Online Only" reappear, but to no avail.

 

Previous article is here: https://www.dropboxforum.com/t5/Create-upload-and-share/I-can-t-see-any-sync-icons-next-to-my-files-...

 

Once I download a file, I cannot change that, unless I choose to not sync the entire folder. 

 

Is there another workaround for this? 

Hannah
Dropbox Staff
Go to solution

Sorry to hear about this, @epic3ntre.

 

I moved your post to a thread that has some info relevant to your issue.

 

Can you check the troubleshooting provided here, to see if anything helps?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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