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Not all files are available offline on MacBook

Not all files are available offline on MacBook

208308223
Explorer | Level 4
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I have a question about Dropbox synchronization on the MacBook.

 

If I recall correctly, a few months ago, I read that there have been significant changes to Dropbox, and as a result, files are no longer necessarily stored offline. But this bothers me a lot.

 

Although I have set the synchronization settings to store all folders offline on my MacBook, this only happens when I manually select "Make available offline" for each folder in Finder. When I save folders or files at the top level, they get uploaded and then deleted from my MacBook.

 

The storage capacity of my MacBook is 128 GB, and I have 24.75 GB of free space. I am using Dropbox Basic. Dropbox version: V174.4.5852. macOS Monterey version 12.6.5.

 

For so many years, I have been storing all my files in my Dropbox. My workflow has always been to save new files to the top level of Dropbox and then organize them. But now I can't do that anymore, and it really bothers me.

 

Is there a way to set it up so that all (!) files are truly available offline?

 

I apologize if I am bringing up a topic that has been explained elsewhere. I tried to find a solution through Google, but I failed.

Thank you for your help!

10 Replies 10

Jay
Dropbox Staff
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HI @CaptainBlue, if the folders have two icons, this means that the folder contains at least one online-only file, but any newly added files will become available offline by default.

 

If this isn't the case, could you try marking it as available online-only, and once it has the cloud icon alone, mark it as available offline.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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