cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We are making some updates so the Community might be down for a few hours on Monday the 11th of November. Apologies for the inconvenience and thank you for your patience. You can find out more here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

None of my files can be available offline. there is a yellow triangle with an exclamation point.

None of my files can be available offline. there is a yellow triangle with an exclamation point.

airorangen1dw
New member | Level 2

I have read through several fixes and nothing has worked. I cleared the cache, there are no new files, I deleted the app and reinstalled it.

Every time I click on the make available offline it shows the green circle for a second then the yellow triangle.

 

1 Reply 1

Jay
Dropbox Staff

Hi @airorangen1dw, thanks for bringing this to our attention.

 

What OS and Dropbox desktop application version are you running on your machine?

 

What is the current status of the app when you click the icon in the system tray/menu bar?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Jay Dropbox Staff
What do Dropbox user levels mean?