We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

Johnald8's avatar
Johnald8
Explorer | Level 3
10 months ago

Network error when uploading files to mobile app on Android

Since last week, file uploads from Android App do not work anymore. I follow the usual procedure, selecting the files, "adding/sharing" them to dropbox. It starts to upload but gets stuck and fails...
Android OS
Error Messages
Mobile
Mobile App
Sync and upload
Uploading
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Thanks for the additional info, John!

 

Can we actually send you an email, so we can look further into this?

Johnald8's avatar
Johnald8
Explorer | Level 3
10 months ago

Absolutely! I will be at your disposal for anything it may help.

Thanks!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    10 months ago

    Thanks, John! Just sent you the email and we'll continue there!

    • Allen D.'s avatar
      Allen D.
      Helpful | Level 6
      10 months ago

      I have the same problem. Sometimes it works. Sometimes it doesn't.  Very annoying.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Related Content