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rxpst32's avatar
rxpst32
Explorer | Level 4
3 months ago

Naming convention not working on video files.

When logged into the web (Firefox as the browser), I set a naming convention for a folder so that it lists the Date Captured, then lists the time from the metadata: YYYY-MM-DD-HH.MM. When I did this,...
naming convention
Sync and upload
Uploading
Web
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey @rxpst32, thanks for the added info! 

 

Does this happen when you try with a different browser, in a different folder too? Can you give it a go? 

rxpst32's avatar
rxpst32
Explorer | Level 4
2 months ago

It does that with Chrome as well, and none of the folders will follow the convention for videos.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hey rxpst32, are the videos in question uploaded to your account through Camera Uploads, manually, or both?

     

    Also, if they're uploaded manually, are they uploaded from the website or the mobile app?

    • rthsiung's avatar
      rthsiung
      Explorer | Level 3
      2 months ago

      Hey @Hannah —

      I'm also having this issue right now. Same as @rxpst32.

       

      Steps that I'm taking:

      1. Naming automation is set up on parent folder and applies to all subfolders.
      2. Uploading a batch of photos and videos from my phone via the Dropbox mobile app, into one of the subfolders where the automation is set to trigger.
      3. All photos get renamed correctly. Videos are not renamed at all.

       

      In this screenshot, all the photo files (at the top) have the correct updated names (date + time prepended), and none of the video files (at the bottom) have the correct prepended date + time:

       

      removed

       

      I can't imagine changing browsers would do anything, since the new names are visible across all my devices.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 months ago

        Hi there rthsiung - sorry to hear you're having issues with this.

         

        Can you try uploading only some video files and let us know if you get the same results?

         

        Also, are you using an iOS device or an Android one? 

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