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rxpst32's avatar
rxpst32
Explorer | Level 4
3 months ago

Naming convention not working on video files.

When logged into the web (Firefox as the browser), I set a naming convention for a folder so that it lists the Date Captured, then lists the time from the metadata: YYYY-MM-DD-HH.MM. When I did this,...
naming convention
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rxpst32's avatar
rxpst32
Explorer | Level 4

I covered the thumbnails and photos, that's what the black rectangles are. As for the videos, they've been uploaded as MOV files. The photos have followed the naming convention, so I'm not worried about them. It's the videos that are not following the convention.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hey @rxpst32, thanks for the added info! 

 

Does this happen when you try with a different browser, in a different folder too? Can you give it a go? 

  • rxpst32's avatar
    rxpst32
    Explorer | Level 4
    2 months ago

    It does that with Chrome as well, and none of the folders will follow the convention for videos.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Hey rxpst32, are the videos in question uploaded to your account through Camera Uploads, manually, or both?

       

      Also, if they're uploaded manually, are they uploaded from the website or the mobile app?

      • rthsiung's avatar
        rthsiung
        Explorer | Level 3
        2 months ago

        Hey @Hannah —

        I'm also having this issue right now. Same as @rxpst32.

         

        Steps that I'm taking:

        1. Naming automation is set up on parent folder and applies to all subfolders.
        2. Uploading a batch of photos and videos from my phone via the Dropbox mobile app, into one of the subfolders where the automation is set to trigger.
        3. All photos get renamed correctly. Videos are not renamed at all.

         

        In this screenshot, all the photo files (at the top) have the correct updated names (date + time prepended), and none of the video files (at the bottom) have the correct prepended date + time:

         

        removed

         

        I can't imagine changing browsers would do anything, since the new names are visible across all my devices.

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