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rxpst32's avatar
rxpst32
Explorer | Level 4
3 months ago

Naming convention not working on video files.

When logged into the web (Firefox as the browser), I set a naming convention for a folder so that it lists the Date Captured, then lists the time from the metadata: YYYY-MM-DD-HH.MM. When I did this,...
naming convention
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey @rxpst32, let's jump into this! 

 

Would you mind sending me a couple of screenshots, in order for me to have a visual too? 

 

Also, what is the file type of your videos? 

 

Let me know more, and we'll take it from there!

rxpst32's avatar
rxpst32
Explorer | Level 4
3 months ago

I covered the thumbnails and photos, that's what the black rectangles are. As for the videos, they've been uploaded as MOV files. The photos have followed the naming convention, so I'm not worried about them. It's the videos that are not following the convention.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hey @rxpst32, thanks for the added info! 

     

    Does this happen when you try with a different browser, in a different folder too? Can you give it a go? 

    • rxpst32's avatar
      rxpst32
      Explorer | Level 4
      2 months ago

      It does that with Chrome as well, and none of the folders will follow the convention for videos.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 months ago

        Hey rxpst32, are the videos in question uploaded to your account through Camera Uploads, manually, or both?

         

        Also, if they're uploaded manually, are they uploaded from the website or the mobile app?

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