My uploads are very slow and then end up stalling

[James S]

I'm just about done with DropBox. It takes me for ever to upload images due to the fact my uploads keep stalling. I have tried everything on the discussion forum. Once I got them to upload, I sent my client an invite to view the images. She never got the invite. I wound up having to copy and paste the link into a separate email later that day.

[Hannah]

Hi there, @James S, sorry to hear about this.

Can you let me know how you're uploading your files?

Are you using the Dropbox website, the mobile app, or the desktop app?

Also, how large are the files you're trying to upload?

Let me know and we'll go from there.

[James S]

Im uploading my files via the dropbox website.

The files are 5 megapixels which is relatively small.

[Megan]

Hello from me @James S!

Have you tried a different browser, by any chance? 

If I were you I'd clear my cache, and also try an entirely different browser or an incognito mode, just to exclude and make sure this isn't a browser-related issue.