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Forum Discussion
My files have a cloud icon; how can I make them sync to the computer?
After installing a new dropbox, the photos stopped syncing normally. They are visible as small previews, while the files have a cloud icon. How to return the previous mode of operation so that the fi...
Megan
Dropbox Staff
Dropbox StaffHi joshualux, how are you today?
Which version of our app do you use on your end? Could you also send me a couple of screenshots of what you described, in order for me to have visual too?
Let me know!
v165.4.4300
it seems to be working now though...even if some files just do not want to sync to the m2 MacBook Air while they are syncing perfectly fine to older Macs including M1.
Also the App seems to be constantly syncing but not telling what it is actually doing & how long it will take...see screenshot below in the left bottom corner.
- Jay
Hi joshualux, if you mark entire folders as available offline, then all files within that folder would also be available offline with a green icon.
I get that – but it does not work properly for me.
the receipts.receipts (library file) has that icloud "unsynced" icon behind the green checkmark and just isn't completely synced anytime.
there are some more individual files that just do not seem to get fully synced no matter how long it takes.
I am also having the problem of the files on my desktop not syncing to the app and having a little circle thing with arrows beside them. Why will they not sync?
