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Forum Discussion
ellenms
2 months agoExplorer | Level 3
My files aren't syncing from my Mac to my iPhone, why?
My dropbox on iphone is not synching the latest file from my Mac. I deleted the dropbox app and reinstalled it and it did not fix the situation
ellenms
2 months agoExplorer | Level 3
I renamed the file (on the Mac) but the old document keeps showing up instead of the new one. I turned off my phone e and turned it on again- but to no avail
- Walter2 months agoDropbox Staff
Can you clear the app's cache and let us know if this persists ellenms?
- Open the Dropbox iOS app.
- Tap the account icon (person) in the bottom right.
- Tap the gear icon in the top right.
- Scroll down and tap Clear cache.
- Tap Clear cache again.
Once you’ve cleared the cache, log out of the Dropbox app, restart your device, then log back in.
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