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smart sync doesn't show up in my settings or on my dropdown menus on my new computer. Windows 11.
system extension is on.
You haven't recently updated your OS, have you @randy123?
Feel free to also take a look at the steps our Community Manager shared here, and let me know if they help at all.
Megan
Community Moderator @ Dropbox
dropbox.com/support
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tried the registry edit. Got an error saying i can't rename.
not sure how this is preventing dropbox from showing the proper sync menu options of make avail online/offline
BTW- My IT tech installed DP with admin privileges. And this is a brand new computer with factory installation of windows.
As a last step: have you tried an advanced re-install using these steps @randy123?
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Just did the advanced reinstall and it looks like it's working. Thx!
That's fantastic @randy123!
If you need anything else give us a shout, we'll be one post away! 😎
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
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