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Re: Make available off line doesn't do anything (v 191.4.4995 FileProvider macOS 23D56)

Make available off line doesn't do anything (v 191.4.4995 FileProvider macOS 23D56)

davegee9000
New member | Level 2

one job to do. Literally does nothing when I try to force it to download all selected folders that haven't downloaded

4 Replies 4

Hannah
Dropbox Staff

Hey @davegee9000, thanks for letting us know about this.

 

Is the application syncing files (additions/edits/deletions) otherwise?

 

What's the sync status when you hover over the Dropbox icon?

 

Let me know and we'll go from there.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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davegee9000
New member | Level 2

yes it's syncing deletions and other stuff. Menu bar is idle and says Up to Date

davegee9000
New member | Level 2

I've worked around this by attempting to copy all the files to an external disk and then they are downloaded

Hannah
Dropbox Staff

That's for the update, Dave, that's pretty strange indeed.

 

Have you restarted your computer since you first noticed this?

 

Try quitting the Dropbox app and relaunching it, to see if that helps as well.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
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