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Indexing lasts for ever

Indexing lasts for ever

andreas781
Collaborator | Level 9
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i have problem for a couple of days. the icon of dropbox when i rollover the mouse it says to me indexing files all the time which is not normal for the use i make with it so many years. it has stucked. i tried to exit app re launch it , same. what is going on what should i do? it doesn't also sync my new files i put in

14 Replies 14

andreas781
Collaborator | Level 9
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deleted

andreas781
Collaborator | Level 9
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i am beginning to determine the problem. i ve been wrong about my 2 last comments so i deleted them. as i can see there are a bunch of certain files that i upload (indexing) every 3 days and i found out what they are. what do u want me to do?
db send.PNG

but even if the files that i upload (indexing) are exactly the same with the old ones same thing happens, indexing for ever!

so what now? ill check later on cause have to go to work if there are any suspicious files like long filenames or anything i can think of , think of yourselves as well. waiting for your reply. this has something to do with dropbox my files are perfectly normal in general

db send2.PNG
thnx!

Nancy
Dropbox Staff
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Hi @andreas781, I hope you don’t mind me jumping in, too. 

 

If you try to move these “suspicious” files out of the local Dropbox folder, does your Dropbox app still get stuck at indexing, or does this seem to resolve the issue?


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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andreas781
Collaborator | Level 9
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deleted

 

andreas781
Collaborator | Level 9
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