We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

Mattias3's avatar
Mattias3
Helpful | Level 6
5 years ago

I need to disable syncing in order to save changes in Photoshop.

There seems to be a change in the behavour in file sync. Now Dropbox interupt the saving process of an application (Planimate from InterDynamics). When the software saves it's file, I understand it d...
Desktop and Web
desktop app
Sync and upload
Third party apps
  • Mattias3's avatar
    Mattias3
    5 years ago

    My issues have been solved without me doing any active part. My guess is some background update has fixed it.

     

    (edit: the issues WAS solved for a time, but no longer)

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Thanks for your swift reply GPGS_PHOTOSHP.

Would you like me to reach out via your Dropbox email address to look further into this internally with all of my tools at my disposal? 

I'll make sure to update the thread with our findings too if you agree. 

GPGS_PHOTOSHP's avatar
GPGS_PHOTOSHP
Helpful | Level 6
5 years ago

Yes - Please do!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!