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Olhippie's avatar
Olhippie
Helpful | Level 5
5 years ago

I'm getting an error when trying to upload a file. Can you help?

I am new. All I want to do is to upload 15 minute segments of my radio show so a new radio station can use it. Each file is 20.45MB approx. I use Hughes Satelite for my internet connection and during...
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  • Olhippie's avatar
    Olhippie
    5 years ago

    Glory-oskey !! The radio station that asked me to send them an hour of my show told me a different way to do it, but right clicking on the file in my computer and choose move to dropbox then after that is done right click on the file in the Dropbox folder and choose copy dropbox link and then send that in an email !! That worked perfect, how? I have no clue, this morning I opened Dropbox and the files I shared with them are now on my dropbox thing so I guess it works !! WHOO-HOooo Noqw to learn how to organize so I do not confuse myself and others.

    BG

Olhippie's avatar
Olhippie
Helpful | Level 5

Not sure about the 3rd party app thing you mentioned, how would I figure that out?

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Generally, a browser extensions is a software that allows you to customize your browsers. As such, if you have any running, they should show up next to your URL bar. 

 

If you have any third party apps that could be affecting your uploads, try temporarily disabling them. 

 

If you're still having trouble with this though, could you try uploading the files in smaller batches? 

 

Let me know how it goes, Olhippie. Thanks!

  • Olhippie's avatar
    Olhippie
    Helpful | Level 5
    5 years ago

    Glory-oskey !! The radio station that asked me to send them an hour of my show told me a different way to do it, but right clicking on the file in my computer and choose move to dropbox then after that is done right click on the file in the Dropbox folder and choose copy dropbox link and then send that in an email !! That worked perfect, how? I have no clue, this morning I opened Dropbox and the files I shared with them are now on my dropbox thing so I guess it works !! WHOO-HOooo Noqw to learn how to organize so I do not confuse myself and others.

    BG

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