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Hi Amy, I just checked the Dropbox Backup with my account ( Advanced), Dropbox still only allows me to Bacup the top-level folders
Hey @dangvu2308! Thanks for your post.
I'm guessing you're referring to the main computer folders on your device (i.e. Documents/Downloads/Desktop), correct?
If yes, keep in mind that the updated version of Dropbox Backup is currently available to users on individual plans and not for Business teams.
Whenever this changes though, you should be notified that you can update to the newest version, as well.
I’ll be here, if you need something else.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hey @dangvu2308! Thanks for your post.
I'm guessing you're referring to the main computer folders on your device (i.e. Documents/Downloads/Desktop), correct?
If yes, keep in mind that the updated version of Dropbox Backup is currently available to users on individual plans and not for Business teams.
Whenever this changes though, you should be notified that you can update to the newest version, as well.
I’ll be here, if you need something else.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Thanks Nancy, really hope that team plans would have this this updated version.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!