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I have 3T of storage with my dropbox account and am no where near the account limit but cannot upload a 60GB file. How do I get permission to upload large files? if I cannot ever upload anything more then 50GB then the dropbox solution offered is not a viable solution.
Hi @dwhitelaw, happy Monday!
When we're talking about files of that size, it's always best to use the desktop app and not the website. The app can handle content of all sizes.
However, when uploading through the website, there's a rough estimate of 50GB file size limit, though the larger the file the more problematic it is.
If you have any questions, let me know.
Megan
Community Moderator @ Dropbox
dropbox.com/support
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How are you trying to upload it @dwhitelaw ?
Are you getting any errors anywhere? If so what/where and screenshots would be good 🙂
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thanks - I was using the .com not the app
Hi @dwhitelaw, happy Monday!
When we're talking about files of that size, it's always best to use the desktop app and not the website. The app can handle content of all sizes.
However, when uploading through the website, there's a rough estimate of 50GB file size limit, though the larger the file the more problematic it is.
If you have any questions, let me know.
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!