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I never intentionally wanted to synch files to Dropbox. I only needed it to receive from clients. Now my Dropbox is overfilled and I want to clear out space to use for new files sent to me. Also, If I delete from Dropbox, does it also delete these files from my computer? I am not computer savvy and am overwhelmed and very frustrated with this. Please someone help.
One more thing to check, if you click the My PC (DESKTOP) from this image of yours, not the Dropbox site, what options do you get?
Jay
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I clicked on the My PC (Desktop) in Dropbox and it shows files, this comes up. I'm only showing the top portion.
I've no idea how to access MY PC (Desktop) outside of Dropbox.
Please advise
Hi @Aloha1, can you access your Backup, the way you did here, and then click on "Manage Backups"?
Do you have the option to disable it there?
Megan
Community Moderator @ Dropbox
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I can access the manage backup link and this appears. But it doesn't seem to offer a disable feature. Now this may have been done on an earlier computer I was working with and this one so would I need to open this on that computer?
Hey @Aloha1, if you can't access that computer at this time, you'll need to unlink it from your account's Security page to stop the backup and then manually move the content to the right places on your computer.
Let us know if this helps!
Walter
Community Moderator @ Dropbox
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Thank you for this, I'll try to access previous computer. So, once I do, I should have the option to delete the large file and this won't be deleted from the computer, just from the backup? Then, I should be able to stop/pause any further automatic backups?
Yes, exactly. When on the previous computer, you can use these steps to disable the backup.
Let us know if you need anything else @Aloha1
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
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