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ldorigo's avatar
ldorigo
Explorer | Level 3
2 years ago

How can I "reset" dropbox on linux (clearing cache didn't work?)

I keep my desktop and laptop synced using Dropbox (with the added benefit of online backups).   A couple of days ago, for no apparent reason, Dropbox on my laptop started re-uploading/downloading...
Desktop
desktop app
Sync and upload
Syncing
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi ldorigo, thanks for bringing this to our attention.

 

There can be various reasons as to why the Dropbox desktop application would force a resync of the entire Dropbox account.

 

Currently, there isn't a way to restart it like you're asking. Are there any files that don't have the green icon on them should that they're synced?

 

This will help me to assist further!

ldorigo's avatar
ldorigo
Explorer | Level 3
2 years ago

Hi,

 

I'm not sure, I don't use a file manager - but using `dropbox-cli filestatus`/`dropbox-cli ls`, it looks like most files are currently being synced?

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    What version of the Dropbox app are you running?

    • ldorigo's avatar
      ldorigo
      Explorer | Level 3
      2 years ago

      I'm on v183.4.7058

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Thanks for this info, ldorigo.

         

        Since a few hours have passed now, can you check if the sync status of the app is still the same?

         

        Or is it progressing?

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