cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We've been busy working on some major updates to the Community, so check out what's changing, what’s staying the same and what you can expect from the Dropbox Community right here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Folder Creation Not Working even though I have space.

Folder Creation Not Working even though I have space.

Kane2
New member | Level 2

I cannot create a new folder. I have plenty of space. Is anyone else experiencing this issue? I have made no changes to settings. 

5 Replies 5

Jenny
Explorer | Level 3

Same here.  Also cannot upload anything to Dropbox.

Kane2
New member | Level 2

Thanks, nice to know it's not just me. 

Megan
Dropbox Staff

Hey @Kane2 & @Jenny, thanks for reporting this with us! 

 

Can you clarify which platform this is happening on? 

 

Do you use our mobile app, desktop app or website? 

 

If you're using our website, can you try a different browser, or incognito mode, to check if the same behavior is happening there? 

 

Keep me posted, and we'll take it from there!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Jenny
Explorer | Level 3

We use the website.  It is intermittently working for the team. 

Jay
Dropbox Staff

Hi @Jenny, this issue should be resolved now, are you still experiencing this behavior?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Jay Dropbox Staff
  • User avatar
    Jenny Explorer | Level 3
  • User avatar
    Megan Dropbox Staff
  • User avatar
    Kane2 New member | Level 2
What do Dropbox user levels mean?