Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
I cannot create a new folder. I have plenty of space. Is anyone else experiencing this issue? I have made no changes to settings.
Same here. Also cannot upload anything to Dropbox.
Thanks, nice to know it's not just me.
Hey @Kane2 & @Jenny, thanks for reporting this with us!
Can you clarify which platform this is happening on?
Do you use our mobile app, desktop app or website?
If you're using our website, can you try a different browser, or incognito mode, to check if the same behavior is happening there?
Keep me posted, and we'll take it from there!
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
We use the website. It is intermittently working for the team.
Hi @Jenny, this issue should be resolved now, are you still experiencing this behavior?
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!