Re: File uploading to all devices except PC...

fatar760 · ‎10-29-2022

Hi,

I can't make sense of why one of my files is not uploading to Dropbox on the Pc app.

Here's the info:

I uploaded a huge video file (3 GB) from my mac to Dropbox around 8pm yesterday. That file has uploaded to Dropbox.com, which I can access on mac, android phone and via my PC on the site.

However, the file has not uploaded to the Dropbox app on my PC. Other files have uploaded there no problem, it's just this one file that hasn't - yet the app says that everything is synced.

Can someone explain to me why I can't view this one file on the Dropbox app, but that I can access it everywhere else?

Many thanks.

fatar760 · ‎10-29-2022

This has been solved.

The original filename has ':' in the title. Windows doesn't like the colon and apparently refused to upload the file as a result. I've now renamed the file and the PC app has synced it straight away.

View solution in original post

fatar760 · ‎10-29-2022

This has been solved.

The original filename has ':' in the title. Windows doesn't like the colon and apparently refused to upload the file as a result. I've now renamed the file and the PC app has synced it straight away.

Mark · ‎10-29-2022

Has it got any illegal characters in its name or directory @fatar760 ?

https://www.dropbox.com/help/syncing-uploads/files-not-syncing

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fatar760 · ‎10-29-2022

Hey Mark,

Looks like we typed out messages at the same time!

Yes, that was the issue and it's now solved.

Thank you for your response!