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Forum Discussion
External sharing of Team Folders.
Hi all,
I'm the admin of a few Dropbox Business teams, and on some i can share team folders to external people which is really helpful.
How about you, do you have the option to add email addresses to team folders? There is a setting in the admin console for "Top-level content management" on the teams where this is possible, and the default setting is that only admins can share top level team folders externally.
What is the difference between Dropbox teams where this option isn't available?
- Megan
Dropbox Staff
Hi TonyEnglund, I hope you're having a good day so far!
Is it safe to assume you'd like to know more about the particular setting?
If not, please feel free to clarify more.
The top level is where you can find the first set of folders that contain all subfolders. You can see top-level folders in the All files section of your account on dropbox.com. For team members, this includes top-level team folders and the personal folder.
If you choose Only admins, you’ll use the Content page to add, delete, rename, or move content in the top-level of the team space. The Upload and Create buttons on the All files page will be grayed out.
If you choose Everyone, you can either use the Content page, the All files page, or the desktop app to manage the top level of the team space.You mentioned that you can see this option on some accounts, but not in others, right? Are you the admin in all of these accounts?
Keep me posted!
Thanks Megan ,
The actual question is why i cannot share a root level team folder to an external mail address on some teams, but on other teams i can. What's the difference?
It would be really great to be able to share team folders to external addresses on all teams.
- Megan
Hi TonyEnglund, thanks for clarifying!
Since you’re an admin on your Dropbox team account, you can manage how your team members share files/folders with users from outside the team as follows:
Sign in to dropbox.com with your admin credentials and click Admin Console, then Settings.
Navigate to Sharing and you should be able to find options allowing you to manage how your team members can share files/folders with external users including setting up an approved list.
Can you check that, and report back to me?
