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Re: Dropbox upload sync is very slow

Dropbox upload sync is very slow

uno_dos_andres
New member | Level 2

Hi, I've been using Dropbox business for years now with my current company and my previous two jobs. I'm trying to archive all my old footage and while I have 1000mbps up and down, my upload on dropbox is about 12mbps. I'm trying to upload dozens of terabytes and this is going to delay things significantly. Help!

32 Replies 32

Megan
Dropbox Staff

Hi @_Urbanik_, can you clarify the app's current version, along with the syncing status at the moment? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Verenhaul
Helpful | Level 6

Been having the same issue that started a couple of weeks ago.

 

I am getting below 1 Mbps when uploading to dropbox ( ~0.143 Mbps reported ).

This is the case for both desktop and web-based interfaces.

ISP connection is stable and speed tests return nominal rates when troubleshooting.

File transfer speeds are normal (as-expected) to any other service or destination, such as google Drive.

 

It is a company dropbox account but I am the only one experiencing the slowdown.

No significant help has been found outside recommendations to reboot network devices or change the bandwidth prefs in the desktop app.

 

This slow transfer speed renders the dropbox service useless for its intended need.

Jay
Dropbox Staff

Hi @Verenhaul, since you're getting this on the desktop app and the site, then my earlier post would apply, since something is restricting the bandwidth to Dropbox servers.

 

Do other devices on the same network experience this issue? Is this a laptop which can be moved to another network entirely and tested there? This would help determine if it's the device or network that is throttling the bandwidth.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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